1. Data controller
BestPack Solutions SA de CV ("BestPack Solutions"), with its registered address at Privada Aguilar #10, La Pila, C.P. 78426, San Luis Potosí, S.L.P., Mexico, is the controller responsible for processing your personal data. Contact: contacto@bpsmx.com · Tel. 444 829 0377.
2. Data we collect
We may collect the following data when you contact us through the website form, email, phone or WhatsApp: name, company, email address, phone number and any information you share with us about your packaging requirements. When you browse the site, technical data (IP address, device and browser type, pages visited) is collected automatically through cookies and similar technologies. We do not collect sensitive personal data.
3. Purposes of processing
Primary: responding to your information and quote requests; commercial follow-up; formalizing and fulfilling the business relationship; invoicing and collections.
Secondary: sending you information about our products and services; statistical purposes and improving the site and our advertising campaigns. You may object to the secondary purposes at any time by writing to contacto@bpsmx.com.
4. Cookies and measurement tools
This site uses Google Analytics to measure site usage in aggregate (visits, page views, contact interactions) and may use advertising tools such as Google Ads and the Meta pixel to measure the effectiveness of our campaigns and show relevant ads. These tools use cookies that do not identify you directly. You can disable cookies in your browser settings; the site will continue to work normally.
5. Transfers
Your personal data is not sold or shared with third parties for purposes other than those described in this policy. It is shared only with technology service providers (web hosting, analytics, messaging) acting on behalf of BestPack Solutions, or when required by law.
6. ARCO rights
You have the right to Access, Rectify, Cancel or Object to the processing of your personal data (ARCO rights), as well as to revoke your consent. To exercise them, send your request to contacto@bpsmx.com stating your full name, the right you wish to exercise and a contact method. We will respond within the time frames established by the LFPDPPP.
7. Changes to this privacy policy
Any changes to this policy will be published on this same page: www.bestpack.com.mx/en/privacy-policy.